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Over 44 Years of Industry Experience 

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FAQ

Frequently Asked Questions

Pronto Pest Management believes that informed clients make the best decisions for their properties. Below, you’ll find answers to common questions about our specialized services. If you don’t see your question here, contact our team — we’re always happy to help. 

A: Our certified scent-detection dogs are trained to identify the odor of live bed bugs and viable eggs. During an inspection, a handler guides the K-9 through your property, allowing the dog to systematically scan rooms, furniture, and other areas where bed bugs hide. When the dog detects bed bug activity, it alerts the handler to the precise location. 

A: Our K-9 teams achieve accuracy rates between 95% and 98%, far exceeding traditional visual inspections that often miss early-stage infestations or hidden activity. To prepare your property, we recommend reducing clutter, vacuuming floors, and avoiding the use of strong fragrances, air fresheners, or cleaning chemicals on the day of inspection.  

A: During heat remediation, our technicians use specialized equipment to raise the temperature inside the treatment area to levels lethal to bed bugs at every life stage—eggs, nymphs, and adults. We arrange heaters, fans, and monitoring sensors throughout the space so heat spreads evenly across the entire area. 

The process typically takes several hours, during which temperatures are carefully maintained and tracked. Once treatment is complete, bed bugs and their eggs are eliminated without the use of chemical pesticides. 

A: Yes, thermal heat treatment ranks among the safest and most reliable methods for bed bug elimination. The temperatures used are carefully controlled to eliminate pests without damaging most household items, furniture, or structural materials. We conduct a thorough pre-treatment walkthrough to identify and protect any heat-sensitive items, such as electronics, candles, or certain plastics. 

A: Yes. Our NESDCA-certified K-9 teams are specially trained to work efficiently in active, high-traffic, and sensitive environments across Michigan. Because canine scent detection is fast, non-invasive, and remarkably accurate, our handler-and-dog teams can inspect residence halls, hospital rooms, rehab facilities, or fleet vehicles discreetly and with minimal interruption to your day-to-day operations or residents.

Managing bed bugs in healthcare and higher education demands strict adherence to safety standards and rapid containment. Our certified K-9 scent detection and eco-friendly treatment protocols allow us to isolate and resolve infestations quickly without introducing harsh chemicals into sensitive patient care or student housing areas.

A: Our pest management programs align with the specific compliance requirements of your industry. For healthcare facilities, hospitals, and high-traffic commercial properties, this includes detailed documentation, regular inspections, and treatment protocols that meet or exceed local, state, and federal health and safety standards. Our technicians are trained in discretion and low-disruption service to minimize impact on daily operations.

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