I would like to extend thanks and appreciation from our development to you company. When we started working together in the Fall of 2010 to combat the surprise problem that was bed bugs, we had a whopping 19% infestation of our building. Thanks to the hard work, dedication, and professionalism of you and your staff at Pronto Pest Management, we have been able to proudly say that we have been encountering very few problems and have an infestation rate of less than one percent!
We have worked together through the growth of your company—we’ve seen Sadie the scent-inspection dog, the first in our state, come through and do a fabulous job. Than came Mollie, and now there’s Gracie…your fantastic service, education, dedication and drive to take the best possible care of your clients shows! Thank you for helping us to engineer both a preventative maintenance plan for the early detection of bed bugs and also to help us build a solidly effective continuing treatment plan. Prior to this program, we were having to do wildly expensive thermal treatments on every single infested apartment; the preparation was just too much for staff and for our seniors.
In closing, Steve, all of us here—both staff and residents—would like to send a heartfelt thank you for all that you and your staff have done here to help us combat this problem. It makes us feel good to know that even though bed bugs aren’t going away any time soon, that our issues with them are very minimal and very well handled by your company.
Please, feel free to pass along our number (734.729.2900) to any potential future clients or existing clients who might like a glowing review of your company. We look forward to working with you for any of our pest management needs for the foreseeable future.Karen S. – Westland, MI